A behavioral health crisis can feel urgent and overwhelming. Region Five’s Crisis Receiving Centers (CRCs) are safe, welcoming places where adults can receive rapid assessment, stabilization support, and next-step planning for mental health, substance use, or co-occurring concerns. No one should have to navigate a crisis alone.
How to get help
Call 988 to talk with someone right away and get guided to the right kind of support, including the closest CRC option for your situation. You can also walk in to a CRC location. Some locations operate 24/7, and others have specific walk-in hours.
Because each CRC location is operated by a different community provider, services, hours, and entry processes may vary. Use the location pages to confirm what is available where you live, and how to access care.
What CRCs can help with
CRCs support adults who are experiencing a behavioral health crisis, including:
- A mental health crisis
- A substance use crisis
- A co-occurring mental health and substance use crisis
- A family-related or situational crisis that requires urgent support
What you may find at a CRC
Offerings vary by location, but CRC services may include:
- Crisis assessment and safety planning
- Brief stabilization and supportive care
- Peer support services
- Short-term observation when clinically appropriate
- Connection to ongoing services and resources
Who can access CRC care
To receive care at a Region Five CRC location, you typically must:
- Be 18 years of age or older
- Be experiencing a behavioral health crisis
- Live within the Region Five service area (Chesapeake, Williamsburg, Eastern Shore, Hampton-Newport News, Middle Peninsula-Northern Neck, Norfolk, Portsmouth, Virginia Beach, Western Tidewater)
Find a location
Visit the CRC location pages to view current hours, services, and contact information for each site.
If you are unsure where to start, call 988 and ask to be connected to the closest crisis receiving option in Region Five.