Welcome to the Region Five Hub for Private Crisis Providers.
We take pride in providing essential behavioral health services throughout Eastern Virginia, and we are grateful for your interest in partnering with us. Our Mobile Response Team providers play a critical role in ensuring that individuals experiencing a behavioral health crisis receive timely, compassionate, and clinically appropriate care. Your skill, professionalism, and commitment directly strengthen our regional safety net.
This space was created to support you. Here you’ll find everything you need to learn about becoming a Mobile Crisis Responder in Region Five, from signing an MOU to accessing required trainings, policies, and ongoing clinical support. Our goal is simple: to make it easy for private providers to join the network, stay informed, and collaborate with us in delivering high-quality crisis response.
What You’ll Find in This Section
To help you get started, we’ve organized the key resources you’ll need:
988 at a Glance
Understand how the 988 system operates and how Mobile Crisis Response fits into the statewide crisis continuum.
Requesting an MOU
Step-by-step guidance on how to become an approved Mobile Response provider in Region Five.
Required Training
Details on Region Five Mobile Crisis Training, scheduling information, and ongoing clinical learning opportunities.
After Signing an MOU
What to expect, documentation requirements, onboarding steps, and how to maintain active responder status.
Operational Policies & Procedures
Including the dispute policy, non-answer/rejection policy, and the Region Five MCR dispatch availability monitoring & response process.
Who to Contact
Clear points of contact for administrative questions, training, dispatch support, technical issues, and clinical consultation.
FAQs for Region Five Providers
Answers to commonly asked questions about expectations, billing, workflows, and support resources.
What Is REACH?
An overview of REACH services and how they collaborate with Mobile Crisis Response teams.
An Invitation to Engage
Whether you are exploring the possibility of joining the Region Five Mobile Crisis network or you are an active responder seeking information, we encourage you to browse the sections above. Every page is designed to give you the information, tools, and support needed to respond confidently and effectively when your community needs you most.