Who Are Crisis Care Navigators? – Why Region Five Takes Your Crisis Call One Step Further

Crisis, Mental Health Supports

Your Crisis Doesn’t End When You Get Off the Phone

In this video, Staci Young from the Region Five crisis call center explains what our Care Navigation service is all about. When you call in to the Region Five crisis center, our support doesn’t end when you get off the call. Our Care Navigation service ensures that you have the follow-up services you need – ongoing supports that provide same-day access to mental health services and access to local private providers, food banks, or anything else that can help.

A Care Navigator – someone who’s personally responsible for following up with you and making sure you have all the support and resources you need to take the next step – will do everything they can to ensure that we’re providing the best care possible to our community members in crisis.

Live the Life You Want to Live – Positive Change Can Come Out of Crisis

No one wants to be in crisis – but it’s helpful to think of crisis as an opportunity for change and growth. And we want to make sure that that happens for you. Having the courage to reach out for help is the first step, and a very big step. Congratulations! Now that you’ve taken that first step, we want to give you everything that you need to continue to grow, make positive changes, and to live the life you want to live.

Watch the video on YouTube here.

We Are Here for You, 24/7

If you need support for suicidal thoughts, substance use or any type of mental health crisis, call your local crisis center – the Region Five Crisis Line – anytime, 24/7, at 757-656-7755 or by dialing 988. Help is always available for anyone, regardless of ability to pay, and we will advocate for you by taking your crisis call one step further with our Care Navigation service. 

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