The BJ Roberts Behavioral Health Center is expanding walk-in access for adults experiencing a crisis related to mental health, substance use, or co-occurring concerns. Individuals will receive an initial needs assessment and then be offered recommendations and treatment options, which may include community resources, outpatient referrals, or center-based programming when appropriate.

Address: 300 Marcella Road, Hampton, VA 23666
Walk-in hours: 8:00am to 4:00pm, 7 days a week
Planned expansion to 24/7 access in 2026

Services Include:

• Rapid crisis assessment to evaluate immediate needs.
• Crisis intervention to de-escalate and manage symptoms.
• Care coordination to connect individuals with ongoing support.
• Peer recovery services offering lived-experience support.
• Skill restoration to help regain coping and functional abilities.
• Health literacy education to improve understanding of mental health.
• Linkage and referrals to community resources or higher levels of care as needed.
• Psychiatric Evaluation and prescription if recommended.

What to expect when you arrive:

• Check-in and basic safety screening
• A needs assessment by Emergency Services
• Clear recommendations and next-step options

Referral line: 757-788-0800 (ask to speak with a nurse)

For immediate guidance, call 988.