The BJ Roberts Behavioral Health Center is expanding walk-in access for adults experiencing a crisis related to mental health, substance use, or co-occurring concerns. Individuals will receive an initial needs assessment and then be offered recommendations and treatment options, which may include community resources, outpatient referrals, or center-based programming when appropriate.
Address: 300 Marcella Road, Hampton, VA 23666
Walk-in hours: 8:00am to 4:00pm, 7 days a week
Planned expansion to 24/7 access in 2026
Services Include:
- Rapid crisis assessment to evaluate immediate needs.
- Crisis intervention to de-escalate and manage symptoms.
- Care coordination to connect individuals with ongoing support.
- Peer recovery services offering lived-experience support.
- Skill restoration to help regain coping and functional abilities.
- Health literacy education to improve understanding of mental health.
- Linkage and referrals to community resources or higher levels of care as needed.
- Psychiatric Evaluation and prescription if recommended.
What to expect when you arrive:
- Check-in and basic safety screening
- A needs assessment by Emergency Services
- Clear recommendations and next-step options
Referral line: 757-788-0800 (ask to speak with a nurse)
For immediate guidance, call 988.